Who we help · Small businesses

Small business automation for the tasks you repeat every day.

You do the real work all day. Then the admin starts. Small business automation joins up the tools you already know, so the repeat tasks run on their own and you get your evenings back.

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The tasks nobody sees

Saving each new enquiry. Sending the same welcome email again. Chasing the invoice. Remembering to ask for a review. Each task only takes a few minutes. Together they take your week.

In one UK survey, small business owners said they lose about 8 hours a week to repetitive admin. When asked which task they'd most like to automate, invoicing and chasing payment came first by a wide margin. (HeyBRB, an AI automation firm, 167 UK owner-operators, March 2026.)

What small business automation looks like

Here's a workflow we built for our own business first. A new enquiry comes in from the website.

Someone fills in the form on your website.
Make picks it up straight away. Make is the tool that passes information from one app to the next.
Their details land in one list in Airtable, with where they came from and the date.
A reply goes out from your Gmail, so they hear back while they still care.
Each morning, ask for a short brief. It lists who's still waiting for a proper reply, with a draft written by Claude for you to check.

No copying names into a spreadsheet. No "I'll reply tonight". See it start to finish: Website forms into one lead list and The morning lead brief. Or read how to set this up yourself.

AI automation for small business, without the hype

AI is a tool inside the workflow, not the point of it. Claude writes first drafts of replies and sorts messages. The rest is simple, dependable tools joined together: a form, a list, an email. You stay in charge of what goes out.

What doing it manually really costs

Every task you do manually costs you twice: the time it takes, and the paid work you didn't do instead. Enquiries wait until you're free. Invoices go out late. Reviews never get asked for.

Want your own number? Try the automation ROI calculator.

Workflow automation for small business, in three steps

Tell us the task that eats your week.
We build the workflow and test it.
You get the hours back.

Oloye has been building marketing systems for over 3 years. One email list he built from scratch reached 304 sign-ups in its first month. Based in Kent, working with small businesses across the UK.

FAQ

Questions about small business automation

What should a small business automate first?

The task you repeat most and enjoy least. For most businesses that's saving and answering new enquiries, welcoming new clients, sending invoices or asking for reviews. The free checklist, 10 tasks to automate first, helps you pick one.

Do I need new software?

Usually not. We build with the tools you already use where we can, like Gmail and Google Drive, and join them up with simple tools such as Airtable and Make. Both have free plans to start.

How much does small business automation cost?

It depends on the workflow. On the free call we look at it together, and you know the price before anything starts.

Will my customers feel like they're talking to a robot?

No. The emails are written in your words, and you see them before anything goes live. Where Claude drafts a reply, you check it before it's sent.

Do you only work with businesses in Kent?

No. We're based in Kent, but the work happens online, so we work with small businesses across the UK.

Who else we help

What task would you hand over first?

A free call. We'll find the first task worth automating, and you'll know the price before anything starts.

Book a free call Get the free checklist